Syracuse UniversityStudent Assistance

Staff

Sarah T. Solomon

Director

Sarah returned to her hometown and joined the Division of Student Affairs as a counselor in the Dean of Students Office in 2006. After restructuring, Sarah helped to establish the Office of Student Assistance in 2008 and became the director in 2012. Sarah completed her B.A. in Communication Studies and earned a dual M.S. in both School and Clinical Counseling both from Canisius College in Buffalo, New York. Sarah is committed to enhancing the field and future of higher education case management and helped to establish the Higher Education Case Manager Association and served on the leadership team as the At-Large Student Affairs Case Manager for 2014-2015. Within Student Assistance, Sarah is passionate about working with students to promote empowerment and resiliency. She is dedicated to student well-being, growth and development as well as the overall safety and security of the University community.


Emma Dovi

Senior Case Manager

Emma has been with the Office of Student Assistance since 2010. Emma earned her master’s degree in Higher Postsecondary Education and her bachelor’s degree in Communications, both from Syracuse University.  She served as graduate assistant with the Office of Student Assistance for 2 years prior to her appointment as case manager in 2012. She was recently promoted to senior case manager in 2016 and looks forward to her continued work developing the case management program here at S.U.  As an S.U. alumna, Emma has a great passion for cultivating supportive relationships that promote the safety and well-being of Syracuse University students and the greater campus community.


Cristina Battle

Case Manager

Cristina has been with the Office of Student Assistance since January 2017.  Cristina earned her master’s degree in Higher Postsecondary Education from Syracuse University and her bachelor’s degree in Psychology from Le Moyne College. Prior to working in the Office of Student Assistance, she worked as a Success Coach at The College of Engineering & Computer Science here at SU. She also maintains her connection to Le Moyne College as an instructor/moderator for the Le Moyne Student Dance Company. Cristina has a passion for fostering supportive relationships with students and focusing on a holistic approach in order to promote academic and personal success for her students.


Tyrone Reese

Case Manager

Tyrone has been with the Office of Student Assistance since May 2016. Tyrone earned his master's degree in College Student Affairs from Penn State University in 2012 and his bachelor's degree in Psychology from Colorado State University in 2009. Prior to working in the Office of Student Assistance, he was a Residence Director for SU's Office of Residence Life for four years. Tyrone is passionate about supporting students and helping them succeed in their goals academically, professionally, and personally.

Julie Ortloff

Office Coordinator

Julie has been with the Office of Student Assistance since June 2017. She earned her bachelor’s degree in Business Administration from Columbia College. Prior to coming to Syracuse University, Julie owned a yarn shop. She enjoys working to create a warm and welcoming environment in the office.